How Can We Help?

Get support, find answers, or reach out to our team

Email Support

Get help from our support team. We typically respond within 24 hours.

support@strengthlens.com

In-App Support

Access help directly from the app. Go to Settings → Help & Support.

Available in the mobile app
Frequently Asked Questions

Common Questions

How do I create a custom workout program?

To create a custom workout program:

  1. Go to the Programs tab
  2. Tap the "+" button in the top right
  3. Choose "Create Custom Program"
  4. Add exercises, sets, reps, and rest periods
  5. Save your program and start tracking!

Note: Custom programs are available on the Free tier with a limit of 3 programs. Upgrade to Plus for unlimited custom programs.

How does the AI workout recommendation work?

Our AI analyzes your workout history, performance trends, and recovery patterns to provide personalized recommendations:

  • Progressive Overload: Suggests weight increases when you're ready
  • Volume Management: Balances training volume across muscle groups
  • Recovery Optimization: Adjusts intensity based on RPE trends
  • Exercise Variety: Recommends alternative exercises to prevent plateaus

AI features are available on Plus and Pro tiers.

Can I use StrengthLens offline?

Yes! StrengthLens is designed with an offline-first architecture:

  • Log workouts without internet connection
  • View your workout history and programs
  • Access all core features offline
  • Data automatically syncs when you're back online

Note: AI features and cloud sync require an internet connection.

How do I track my progress over time?

StrengthLens provides comprehensive progress tracking through the Analytics tab:

  • Strength Charts: Visualize weight progression for each exercise
  • Volume Tracking: Monitor total training volume per muscle group
  • Workout Frequency: Track consistency and adherence
  • Personal Records: Celebrate PRs and milestones
  • RPE Trends: Monitor fatigue and recovery patterns
What's the difference between Free, Plus, and Pro tiers?

Free Tier

  • Core workout tracking
  • Up to 3 custom programs
  • Basic progress charts

Plus Tier ($9.99/month)

  • Everything in Free
  • Unlimited custom programs
  • Advanced analytics and insights
  • All pre-built workout programs

Pro Tier ($19.99/month)

  • Everything in Plus
  • AI-powered adaptive programs
  • AI coach chat for personalized advice
  • Nutrition tracking (coming soon)
Is my data secure and private?

Absolutely. We take your privacy and security seriously:

  • End-to-end encryption: All data encrypted in transit and at rest
  • Enterprise infrastructure: Hosted on Supabase with SOC 2 compliance
  • GDPR compliant: Full control over your data
  • No data selling: We never sell your personal information

Read our full Privacy Policy →

Need More Help?

Check out our comprehensive documentation or reach out to our support team. We're here to help you succeed on your fitness journey.