We're sorry to see you go. Here's how to delete your StrengthLens account and what happens to your data.
Account deletion is permanent and irreversible. Once your account is deleted:
We're currently developing an in-app account deletion feature. Once available, you'll be able to delete your account directly from the app:
Until the in-app feature is available, please send an account deletion request via email:
Send to:
support@strengthlens.com
or
privacy@strengthlens.com
Include in your email:
Response time: We typically process deletion requests within 2-3 business days. You'll receive a confirmation email once your account has been deleted.
When you delete your account, the following data is permanently removed from our systems:
Note: Progress photos are stored locally on your device and are not uploaded to our servers. Deleting your account will not affect photos stored on your device.
For legal, security, and operational reasons, we may retain certain data for a limited time:
Before deleting your account, consider these alternatives:
Download a copy of your workout history and progress data before deleting. Contact support@strengthlens.com to request a data export.
Simply stop using the app. Your data will remain safe and you can return anytime. No need to delete your account.
Turn off all notifications in your device settings or app preferences if you want to reduce distractions.
Having issues? Our support team is here to help. Email support@strengthlens.com before deciding to delete.
If you have questions about account deletion or need assistance, we're here to help:
For account deletion requests:
support@strengthlens.comFor privacy-related inquiries:
privacy@strengthlens.comWe're sorry to see you go, but we respect your decision.
Thank you for being part of the StrengthLens community. We hope to see you again in the future! 💪